
Lipoedema UK
Lipoedema UK needed a new membership website with directory features to better serve members and specialists.
Our Approach
Conducted needs analysis with stakeholders, mapped user journeys for both members and admin, then designed and developed a modern, intuitive website. Added directory tools and secure content areas. Provided training and ongoing support for admins and users.
Results
The Lipoedema UK website redesign was enthusiastically received by all user groups, including patients, specialists, and administrators. The improved structure and support resources increased member engagement and accessibility. The redesigned specialist directory saw higher usage, helping the community connect more easily with the care they need.